What to Do If You’re in a Rideshare Accident This Holiday Season

Michelle Saperstein  |  Dec 11 2025 20:00

The holiday season is one of the busiest travel periods of the year—meaning more Ubers, Lyfts, taxis, and rideshare drivers on Chicago’s roads. Unfortunately, increased traffic also brings a higher risk of accidents. If you’re injured in a rideshare accident as a passenger, pedestrian, or another driver, taking the right steps can protect your health and your legal rights.

 

As Saperstein Law Group, P.C., a trusted personal injury law firm in Chicago, we want to ensure you know exactly what to do during this stressful situation.

1. Prioritize Safety and Check for Injuries

Immediately after a rideshare accident:

  • Move to a safe location, if possible.

  • Call 911 if anyone is hurt.

  • Request medical attention even if you feel “fine”—injuries often appear hours or days later.

Document symptoms early, as these medical records play a crucial role in your injury claim.

2. Report the Accident Immediately

Even if your rideshare driver says they’ll “handle it,” you should:

  • Call the police and obtain an official police report.

  • Report the incident in the rideshare app(Uber or Lyft require this for insurance coverage).

Having an official record strengthens your ability to pursue compensation.

3. Gather Information at the Scene

Collect as much evidence as possible:

  • Driver's name, vehicle details, and insurance information

  • Rideshare app trip details

  • Names and phone numbers of witnesses

  • Photos of injuries, vehicle damage, roadway conditions, and the accident scene

This documentation is vital for proving fault and damages.

4. Avoid Speaking to Insurance Companies Without Representation

Insurance companies—whether rideshare insurers or private carriers—may attempt to minimize your claim. Do not:

  • Admit fault

  • Give recorded statements

  • Accept quick settlement offers

Instead, speak with an experienced Chicago rideshare accident attorney at Saperstein Law Group, P.C.

5. Understand Rideshare Insurance Coverage

Uber and Lyft have tiered insurance policies depending on the driver’s status:

  • App off: Driver’s personal insurance applies.

  • App on, no passenger: Limited liability coverage.

  • Passenger in vehicle or on active trip: Up to $1 million in liability coverage.

Navigating these policies can be complicated, especially when multiple insurers are involved.

6. Seek Medical Treatment and Keep All Records

Follow up with a doctor after the accident. Keep:

  • Medical bills

  • Treatment notes

  • Prescriptions

  • Work absence records

These documents help attorneys calculate the value of your injury claim.

7. Contact a Chicago Rideshare Accident Attorney

An experienced law firm like Saperstein Law Group, P.C. can help you:

  • Determine liability

  • Handle insurance negotiations

  • Calculate damages (medical bills, lost wages, pain and suffering)

  • Pursue the compensation you deserve

Rideshare accident claims can become complex quickly, especially during the busy holiday travel season. Legal representation ensures you aren’t taken advantage of by large insurance companies.

Why Choose Saperstein Law Group, P.C.

Located in Chicago, Saperstein Law Group, P.C. has extensive experience representing victims of car accidents, Uber accidents, Lyft accidents, and other rideshare-related injuries. Our team is committed to fighting for your rights and maximizing your compensation during the hectic holiday season—and all year long.